Slides statistics / Alexandru Vicol / ELD device support technic
Question Name | Correct answer | Selected answer | Score |
---|---|---|---|
Where is it located Mac address? | It's on the back of the box. | 1 | |
What should you do if the odometer indicator does not work? | Restarting firmware version | Restarting the tablet | 0 |
What are the first steps to take if the application does not connecting? | 5) To check MAC address | 3) Turn OFF bluetooth and restart phone/tablet | 0 |
What are the first steps to take if the application does not connecting? | 5) To check MAC address | 6) All the steps described above | 0 |
How is it possible to assign or unassign a truck? | In the manage tab, vehicle's menu | 1 | |
How is it possible to assign or unassign a truck? | In the manage tab, vehicle's menu | In the driver's menu | 0 |
How to remove a violation? | From magic, remove violation | 1 | |
How to sign in to ELD application having the issue, "Login Failed" ? | Reset the tablet or the phone with bluetooth OFF | Create a new Username and Password | 0 |
If there is a question you don't know or not sure how to answer? | I need to double check this and I will call you back | 1 | |
Ending the call, your actions? | Is there anything else I can help you with? (If answer no: Have a great time and drive safely! | 1 | |
What ELDMAN application is? | EldMan is a utility tool for ELD device which manually updating, comparing and verifying the data | 1 | |
What Unidentified events are? | Events which were not synchronized with driver's daily shift | 1 | |
Where do a driver can find unidentified events to accept it? | Menu -> logs -> Unidentified events(top right corner) | 1 | |
What is the problem if Engine power-up/Shut-down events are missing? | Each of the above issues | 1 | |
What is the problem if Engine power-up/Shut-down events are missing? | Each of the above issues | A wrong cable | 0 |