Slides statistics / Vadim Chiosa / cannot find company portal
Question Name | Correct answer | Selected answer | Score |
---|---|---|---|
What is required to ensure a company is added to the portal? | Either Company Name or DOT Number | 1 | |
What should you do after entering a Company Name or DOT Number in the search bar and still not finding the company? | Log out and log back in | 1 | |
If a client has added the company, pressed CTRL+SHIFT+R, and still cannot find it, what should be done? | Send an email to [email protected] from the appropriate mailbox | 1 | |
When sending an email to [email protected], what information should you include? | The email template provided with relevant details | 1 | |
How long will it take for the request to be processed during HOS working hours? | Up to 20 minutes | 1 | |
What are the HOS working hours in Moldova Time (MDT)? | Mon-Fri 3:30 PM - 8:00 AM MDT | 1 |